Why we retain your Personal Information
We keep Personal Information about you so that we can contact you about properties or development opportunities you have enquired about or may be interested in. We may also need to use your Personal Information to fulfil any legal or contractual obligations we might have.
What Personal Information we retain
Your Personal Information is restricted to information you have given us yourself or to one of our agents acting on our behalf. This will usually comprise of your name, address and contact information; e.g., your email address, correspondence address, telephone number and the properties you have expressed an interest in.
How we share your Personal Information
HCD will only share your Personal Information with any third party where it is necessary in connection with the purchase of one of our properties.
How long we retain your Personal Information
If you have contacted us about a specific property at a particular development, we will hold your personal information until all the properties within that development have been sold.
Unless you notify us that you would like to receive further information from us about future developments we will delete the Personal Information we hold about you within 3 months of the last property being sold.
If you have contacted us expressing general interests in our developments or services we will hold your Personal Information for 12 months from your last contact with us, unless you ask us to delete it earlier.
Your rights to “Subject Access”
You may, at any time, contact HCD using the Data Protection Contact Details below to
request what personal information HCD holds about you and ask for it to be amended.
This is referred to as “Subject Access”.
You may also request that HCD restricts its use of your data – for example, if you feel that HCD is contacting you with irrelevant information. If your request to restrict HCD’s usage of your data is too complex, we may elect to delete your personal information.
In addition to the above, you may contact HCD via the Data Protection Contact Details
below and request that your personal information is deleted at any time, which we will abide by within 30 days unless we are legally obliged to retain your Personal Information. If we cannot delete it, we will explain to you clearly why we must retain it.
HCD will respond to any of your requests within 30 days.
Automated Processing of your Personal Information
HCD does not use any automation for processing your data, making decisions about you or profiling you. We take a personal approach when dealing all our clients and prospective clients and treat your personal information accordingly. HCD will only contact you with information that you have indicated is of interest to you.
HCD does not collect visitor data or usage of our website except on an aggregated basis.
This notice reflects HCD’s standard Privacy Information. However, if you sign a contract
with HCD, this contract might include your Personal Information. Where the Privacy Information in that contract differs from what is written in this document, the contract you have signed with us will take precedence.
Data Security at House Crowd Developments
HCD’s main data storage provider and other software providers have confirmed that they have sufficient data protection in place to reasonably protect the data we hold.
HCD’s systems are all password protected and are frequently backed up on local hard drives which are also kept securely.
Data Protection Contact Details
HCD’s core activities do not include large scale, regular and systematic monitoring of individuals or consist of large scale processing of special categories of data or data relating to criminal convictions and offences, so it does not have a designated Data Protection Officer.
However, if you have any queries relating to data, please contact [email protected]